Industries

Industry Expertise, Applied with ERP Precision

Nav-to-Net™ is trusted by organizations across a wide range of industries – each with unique challenges, processes, and customer expectations. Our experience spans complex, ERP-driven environments where accuracy, performance, and scalability matter most.

Automotive & Aftermarket

Effective Solutions for All Things Automotive

In the automotive industry, companies are faced with several challenges as they transition into an online space. In addition to the move towards digital, there is more emphasis placed on the customer, giving them more access and power. Customers in a B2B space look for their information online while clients in B2C spaces value the flexibility, transparency, and convenience of an eCommerce website. An integrated Business Central/NAV webshop can alleviate many of these industry-specific problems.

Nav-to-Net™ can help you face challenges such as:

Managing Moving Parts

Working in the auto industry, lots of planning has to happen for business to operate smoothly, taking into consideration changing technology, customer behaviors, and several other internal and external factors. Achieve optimum connectivity between your warehouse, logistics, stores, and customers with a seamlessly integrated eCommerce solution. Nav-to-Net™ uses your unique business logic and enhances it. Order management and inventory is simply managed from Nav-to-Net™, minimizing errors, redundancies, and ultimately your costs. A technically sophisticated solution helps you remain competitive and gives you the confidence to respond to whatever situations come your way.

All-in-one Solution

Comprehensive

Nav-to-Net™ is a comprehensive solution that has the flexibility and power of many contained in one platform. There is strength in consistency, not only in management but also in branding. Brand loyalty is important to customers in the auto industry – it’s typically a longer process and the journey they go on requires expert management.

Maximize

Nav-to-Net™ is a multi-website solution that supports you having as many catalogs as you need to support your business. There are also multi-language capabilities so you can reach a global audience. Maximize efficiency with a B2B/B2C/B2E-ready platform all managed in one place. Be consistent in your business operations. See the overall picture and act accordingly with confidence in real-time.

Mobile-Friendly

Built with Responsive Design, you can reach your customers on multiple channels, increasing their access and improving your brand image. Have a presence wherever your customers are and never lose a chance to connect through your many contact points. Exceptional customer service can be achieved, and it is all taken care of from Nav-to-Net™.

Enhancing Sales with Configurator

A product configurator can be used for building cars or something service-based like creating a unique service maintenance package. The possibilities are endless. Nav-to-Net™ Configurator allows users to easily create and manage multiple configurators within Business Central/NAV while being seamlessly integrated with existing items, attributes, prices, and availability. Multidimensional variants, such as tire size, tread, brand, and vehicle, can be incorporated to make the shopping process as rich and inclusive as possible. It also educates them on the parts that make up a car, things they should pay attention to, and even set boundaries. For example, some engines don’t go with certain gearings.

Configurator can also be used to create a service package or put together a project that requires quotes. Maintenance packages, for example, allow users to pick a date, type of service they want, and any additional products they may need to purchase. It adds up everything and presents it neatly and elegantly. As every business is different, Configurator is flexible enough to adapt to your unique business logic already existing in Business Central/NAV.

Upsell and Cross-Sell

Unlock incremental value at every stage of the buying journey. In industries such as automotive, products are naturally complementary – creating meaningful opportunities to enhance each order. Nav-to-NetTM enables you to surface related items as customers browse or present them at the optimal moment within the Nav-to-Net™ Configurator.

When customers are configuring a product, they are already focused on building the right solution. This is the ideal moment to introduce relevant upsell and cross-sell options – driving higher order value while improving the overall buying experience.

Build Meaningful Business Relationships

Strong relationships are built on insight, relevance, and trust. With full visibility into purchase history and customer data, Nav-to-Net™ enables organizations to engage customers more thoughtfully and consistently across every interaction.

Features such as Wish Lists can be transformed into guided order tools, helping customers navigate the buying process with clarity and confidence. Combined with sales representative recommendations and customer-specific information, these capabilities create a more personalized and supportive experience – one that strengthens loyalty and long-term retention.

The same level of personalization extends to B2B dealers and suppliers. Secure logins can present dealer-specific pricing, availability, and workflows tailored to their unique sales models. Separate catalogs can be made available with ease, ensuring each audience sees only what is relevant to them.

By giving customers and dealers transparency – through order tracking, price and availability alerts, and fast reordering – Nav-to-Net™ empowers better decision-making and builds trust. And when trust is established, sustainable growth follows.

Product Presentation and Management

In industries with expansive product catalogs, clarity and organization are essential. With multiple brands, makes, models, and parts to manage, Nav-to-Net™ provides the structure needed to keep even the most complex catalogs intuitive and easy to
navigate.

Unlimited categories and attributes allow products to be clearly defined, filtered, and organized. This flexibility supports a logical catalog structure that keeps everything in its place – making it easy for first-time visitors to explore, while enabling returning customers to find exactly what they need with minimal effort.

Fast And Simple

Attribute-based search (also known as parametric search) is available out of the box with Nav-to-Net™, giving customers a faster, more precise way to find products. By defining a set of criteria, users can quickly narrow results and bypass irrelevant options – making search more efficient than traditional browsing.

Guided search further enhances discovery by allowing customers to select attributes that match their needs, quickly refining even the largest catalogs.

Smooth Shopping

Once customers find what they’re looking for, the buying experience remains seamless. Quick cart functionality, one-step checkout, and directly into Business Central ensures orders flow smoothly through your unique sales process.

By removing friction from checkout and fulfillment, Nav-to-Net™ enhances the overall user experience and helps increase conversion rates across your webstore.

Personalized User Experience

Nav-to-Net™ enables customers to interact with your webstore in the way that suits them best. Personalized navigation and interactive filtering help educate buyers and build familiarity – especially for first-time users.

Whether narrowing down tire size by vehicle model, selecting tread type for specific weather conditions, or filtering by other detailed attributes, customers can confidently refine their choices and make informed purchasing decisions.

The result is a shopping experience that feels intuitive, informative, and tailored – supporting both discovery and repeat business.

Chemical & Industrial

ERP-Governed eCommerce for Scientific, Medical, and Industrial Organizations

eCommerce provides multiple opportunities for advancing scientific research, technology, and innovation. From biochemical compounds to stable isotopes, these products are used in research facilities and laboratories, supporting a wide range of noble causes and medical advancements. This industry is typically B2B, with customers working in pharmaceutical, medical, clinical, academic research, and environmental analysis fields.

Nav-to-Net™ tackles eCommerce challenges in this industry such as:

Built for and 100% Managed within Business Central

Experience tight, seamless integration between Business Central/NAV and your website, ensuring product catalogs – with accurate descriptions, categorization, and search functionality – work in harmony with eCommerce and business operations. Product and service presentations remain current and accurate, reinforcing expertise and supporting a high level of customer satisfaction.

Item Pages

Item description pages in Nav-to-Net™ are comprehensive and managed entirely in Business Central/NAV. Customers can see all pertinent details including special instructions, properties, requirements, and related documents. They can also check an item’s availability, especially if they want to order a large amount.

Advanced Search

Powerful search functions help customers find what they need quickly and easily. Nav-to-Net™ product configurator can also guide customers through the buying process if they require a specific solution that involves a few different items. There is minimal effort on your part as integrated search functions bring up accurate results for customers and create a smooth and intuitive experience.

Create Quotes Simply

Sales and dealer quotes are created and managed in Business Central/NAV, seamlessly integrated into the rest of your eCommerce website and pricing structure. This B2B feature facilitates better communication, quoting and price negotiation. If quotes are an essential part of your business, Nav-to-Net™ has got you covered.

Streamlined Experiences for Returning Customers

Quick Order Option

The Quick Order option allows returning customers to place orders quickly by entering item numbers and quantities and moving directly to the shopping cart and checkout. When repeat customers already know what they need, the ordering process stays efficient and focused without sacrificing accuracy, validation, or control.

Custom Product Lists

Customers can access personalized product lists with customer-specific pricing, discounts, or negotiated rates. These curated views function as private catalogs, displaying only the products relevant to each customer’s typical ordering patterns. This reduces time spent searching and simplifies repeat purchasing – especially for specialized or regulated environments.

Efficient Order Processing

Orders are automatically transferred into Business Central, with processing rules defined by administrators based on product type or workflow requirements. Always Take Orders™ ensures all orders are captured and processed reliably, providing confidence for both customers and internal teams

Expand Your Reach

Global strategies can be integrated into your eCommerce plan with multi-region, multi-currency, and multi-language capabilities, along with multiple catalogs and websites to support each country’s specific needs and challenges, while also adhering to statutory requirements for full compliance.

Responsive Design is built into Nav-to-Net™ so your website automatically adjusts to every viewport and device, be it desktop, laptop, tablet, or smartphone. Revolutionize the way your customers shop with you as they browse, place orders, and check their status from their device of choice.

Offer Exceptional Customer and Technical Support

With Nav-to-Net™ and its seamless integration with Business Central and NAV, existing customizations remain intact and are better positioned for eCommerce success. Because everything is handled within the ERP, training and maintenance costs are reduced, allowing teams to focus less on managing the website and more on supporting customers.

Sales and technical teams can concentrate on delivering knowledgeable, highquality support – especially in industries where expertise is critical. Our content management capabilities simplify content updates, document management, and media uploads, making it easier to manage content strategically.

Construction & Real Estate

eCommerce Designed to Support Complex Operational Requirements

Adoption of eCommerce within the construction and real estate sectors has historically progressed more gradually than in other industries. Nav-to-Net™ is designed to address the unique challenges these organizations face, helping them modernize commerce while staying competitive. By leveraging existing investments in Microsoft Dynamics 365 Business Central and NAV – including custom workflows and configurations – organizations can extend operations into eCommerce without disruption.

Your Business Central / NAV eCommerce solution should:

The construction and real estate industries continue to focus on reducing environmental impact while improving operational efficiency. Extending business operations to include ERP-governed eCommerce is an effective way to support these goals – streamlining processes, reducing waste, and enabling smoother execution across projects and ongoing operations.

Show Off Your Products and Expertise

Better Product Presentation

Multiple websites, catalogs, and categories are supported in Nav-to-Net™ for better organization and to appeal to customers. It is all managed in one place, your existing Business Central/NAV. A centralized eCommerce solution for BC/NAV helps make sense of your extensive range of products and expertise, putting it in context for your customers.

Find it Fast

Advanced search functions, such as attribute-based search (also known as parametric search), help customers find what they are looking for and to differentiate between similar products. This guides them into choosing the right product for their situation, as well as save time. Prevent your customers from getting overwhelmed by the sheer volume of product available to them.

Educate Customers

Nav-to-Net™ item detail pages are full and descriptive. Educating your customers is a big part of successful eCommerce. All content is easily managed with the Multi-Line Text Box (MLTB) tool with WYSIWYG editing. Your product pages can be further customized to suit the look and feel and purpose you need.

Business Anywhere with Responsive Design

There is a growing need for mobile and on-the-go access across construction and real estate operations. Nav-to-Net™ eCommerce for Business Central supports this through responsive design, ensuring websites and online business portals automatically adapt across desktop, tablet, and mobile devices. The platform also supports web services that enable integration with third-party applications.

Customers, business users, dealers, vendors, and sales teams can securely access the platform from any device, making it easier to log in, place orders, and stay informed wherever work happens. This flexibility supports real-time access to critical information, including order status, delivery notifications, shipping instructions, confirmations, and payment details.

Because Nav-to-Net™ is entirely managed within your ERP, updates are reflected in real time, allowing teams to make changes and decisions from anywhere with confidence. The result is improved efficiency, stronger collaboration, and higher satisfaction for both customers and employees.

B2B Capabilities for the Industry

Single Sign-On (SSO) Integration

By streamlining authentication across your eCommerce environment, single sign-on (SSO) delivers meaningful usability and security benefits – particularly for organizations managing multiple sites. Customers and internal users authenticate once using a single set of credentials, reducing friction while improving consistency. Centralized access control further strengthens security by ensuring controlled, unified authentication across your Nav-to-Net™ environment.

Pricing Options

In construction and real estate, many customers buy in bulk. Nav-to-Net™ makes it easy to support different pricing options based on quantity, as well as dealer markups or previously negotiated customer discounts. Personalized pricing options help customers feel valued while adding efficiency and control to your eCommerce operations.

Quotes and RFPs

Quoting and RFP management are essential to many construction and real estate workflows, where bidding processes help establish competitive and accurate pricing. Nav-to-Net™ enables teams to create, manage, and track quotes and RFPs directly within Business Central and NAV, eliminating disconnected tools and manual steps.

Seamless integration with BC/NAV streamlines the process, allowing faster responses and better visibility. Quotes can be generated as PDFs for easy customer distribution, and similar functionality is available within the Vendor Portal, including access to quote lists, statuses, response deadlines, and related details.

With an ERP-governed eCommerce solution designed specifically for your ERP environment and industry requirements, there’s no need for cumbersome workarounds. Nav-to-Net™ supports efficient, controlled B2B commerce – built to fit how your business already operates.

Targeted Efforts with Big Impact

Be prepared for growth and increasing sales volume as construction and real estate organizations continue to adopt more advanced technology. Managing the flow of online and financial data requires solutions that work seamlessly within Business Central and NAV. Nav-to-Net™ supports this by handling commerce, data, and technical processes directly inside the ERP.

Customers, suppliers, and dealers benefit from a streamlined, intuitive experience, while internal teams gain efficiency and control. Nav-to-Net™’s robust, ERP-governed architecture is designed to scale as your business grows or evolves, supported by the Digital Vantage Point team and our partner community. Speed, reliability, and consistency remain uncompromised – allowing organizations to plan and execute their eCommerce strategy with confidence.

Education & ePublishing

ERPNative eCommerce Built for Learning and Content-Driven Organizations

Understanding eCommerce is not enough; we strive to understand the industry and their own struggles and successes in this fast-moving environment. Some industries have thoroughly embraced the digital age and have adapted. Publishing is one of them. Digitization has seriously impacted publishing and education, and the transition must be handled swiftly and decisively. Nav-to-Net™ is designed to help businesses deal with the rapid change and evolve business practices and develop more professional opportunities.

Learning is a passion, whether it be books, resources, or even online classes. E-commerce has evolved quickly to adapt to include eBooks, social media, and new ways to market and sell to customers. With access to materials and experience in moving from traditional to digital, we’ve got just the Business Central/NAV eCommerce solution for you.

Product Catalog Management

Organize and manage extensive product catalogs directly within Business Central using robust content management and unlimited category structures. In education and publishing, new titles, editions, and materials are introduced continuously, with frequent promotions and evolving customer needs.

Unlimited categories allow organizations to present products in ways that reflect how customers browse and buy – by genre, subject, relevance, pricing, or purpose. Nav-to-Net™ also supports effective management of backlist titles, making it easy to surface and promote existing content when appropriate to extend product lifecycles and maximize sales opportunities.

Ability to Change and Grow

Nav-to-Net™ is a user-friendly solution that has the ability to adapt to the constant changes in this industry. An integrated eCommerce solution that allows consistent updates with ease and encourages business growth. Nav-to-Net™ also allows you to explore new ways to connect with your customer to nurture that relationship.

Refining and Organizing

Nav-to-Net™ uses superior organizational capabilities, including virtually limitless categories, to help refine your eCommerce business. Your business covers a wide range of products and caters to many customer segments. We’ve got the tools to present and sell the entire product range effortlessly.

Real-Time Updates

With frequent changes across education and ePublishing – including new course materials, digital content releases, book launches, authors, and seasonal offerings – timely updates are essential. Nav-to-Net™ eCommerce for Business Central applies updates in real time, without lag and with no lost time or effort, allowing teams to focus on content strategy, marketing initiatives, and customer engagement rather than manual maintenance.

Expand Your Reach

Multi-language, multi-currency, and multi-region capabilities means you can reach an international audience. Learning is a passion worldwide and the Nav-to-Net™ eCommerce solution suite allows you to share and sell your products on a global scale.

Responsive Design

Mobile-friendly websites ensure a consistent, intuitive browsing experience across desktop, tablet, and mobile devices – it’s like a mobile bookstore, library, or learning center! With Nav-to-Net™ eCommerce for Business Central built with Responsive Design, organizations manage a single website that automatically adapts to each screen – eliminating duplicate effort and reducing ongoing maintenance.

In education and ePublishing, where content and product structures are often detailed and frequently updated, making changes once is essential. Responsive Design enables organizations to expand their mobile audience while allowing customers to search, browse, and place orders easily, delivering a consistent eCommerce experience across every device.

Multi-Website Solution

No matter your unique business model, Nav-to-Net™ eCommerce allows you to have multiple websites or catalogs to appease your wide range of customers. Whether you are B2C and selling books and educational tools, or in the B2B space and a wholesaler of books selling to independent businesses, bookstores, or educational institutions, Nav-to-Net™ makes it easy to create content and a unique shopping and ordering experience. You can also create as many customer-specific catalogs to accommodate different pricing structures, layout, and specific promotions to better meet customer needs. It’s incredibly customizable and user-friendly so your business is flexible while you maintain full control in the back end.

Personalization in Sales and Marketing

In the publishing and education industry, there are many opportunities to run targeted promotions and marketing campaigns, including new publications, bestsellers, repromotions of popular titles, holiday offerings, backlisted titles, and more. Nav-to-Net™ supports these efforts by enabling digital marketing functionality, including search engine optimization (SEO) and social media integration. Learning is rarely a solo pursuit, and marketing initiatives can further strengthen your brand by highlighting community, collaboration, and shared knowledge.

Sales Data Analysis

Effective marketing and sales strategies start with understanding your customers. Built-in analytics and reporting tools provide valuable insights into customer behavior, helping organizations make informed decisions and refine their approach.

Recommendations

Personalized cross-sells and upsells play an important role in encouraging continued browsing and engagement. Relevant recommendations – such as promoting writing workshops alongside teaching resources or journalism titles – help surface complementary content and increase overall value.

Custom Lists

Custom product lists and wish lists support repeat purchasing by highlighting frequently ordered or relevant items at the right time. This is particularly useful for frequently updated materials, such as new textbook editions, guides, and supplemental resources.

Electronics & Technology

eCommerce Built for Scalable, High-Growth Technology Businesses

The electronics and technology industry is highly diverse and continues to evolve rapidly, spanning consumer electronics, communication and productivity devices, entertainment technology, and the associated parts, services, and supplies that support them. As digital experiences become the standard, organizations are increasingly looking for a cohesive eCommerce solution that can scale alongside their business.

Nav-to-Net™ supports both B2B and B2C business models, helping organizations extend their reach while maintaining operational control. By managing commerce directly within Business Central, Nav-to-Net™ enables meaningful customer experiences while streamlining core business processes.

Here’s how Nav-to-Net™ can make a difference:

Responsive Design for Business Anywhere

In the electronics and technology sector, customers expect modern, seamless digital experiences across every device. Nav-to-Net™ eCommerce for Business Central supports this through responsive design, allowing customers to browse, order, and manage their interactions from desktop, tablet, or mobile without compromise.

Responsive design also ensures a consistent look and feel across all channels, supporting strong brand presentation and a unified customer experience. Because a single site adapts automatically, ongoing maintenance is simplified – eliminating the need to manage separate mobile versions and allowing teams to stay focused on innovation and growth.

Making Customer Service a Priority

No matter how customers choose to interact with your website, Nav-to-Net™ ensures you’re ready to support them. Seamless integration and automated processes reduce manual effort, allowing teams to focus on building stronger customer relationships rather than simply processing orders.

Powerful Search

Help customers quickly find what they’re looking for with attribute-based search (also known as parametric search) and other advanced search capabilities. Well-organized categories further improve discoverability. Whether customers are searching for a specific keyboard, a new TV, or a general tablet-type product, they can easily navigate your ERP–native website and find relevant results.

Customer Accounts

Give customers greater control over their experience. Customers can view purchase history, order status, and profile information, while managing recurring orders with ease. B2B customers benefit from personalized recommendations and accountspecific functionality. These self-service capabilities help reduce support costs while enabling customers to manage transactions from start to finish.

Reliable eCommerce

Always Take Orders™ provides peace of mind by ensuring orders are captured reliably, even during unexpected disruptions. Customers avoid lost orders or miscommunication, while real-time synchronization enables timely responses and consistent service.

Facilitate Research to Boost Sales

User and expert reviews help convince customers to purchase. This is especially true for items such as smartphones or TV’s; customers will research and read as many reviews as much as possible. There are many sources for this kind of information. Your Business Central/NAV webshop should aim to provide as much information as possible, keeping customer attention for longer and being the trusted resource. Important features here are content management and ratings and reviews.

Ratings and Reviews

Automated or moderated, it is your choice in Nav-to-Net™. Social proof goes a long way to establishing your credibility and gaining customer trust. Ratings are automatically calculated and presented online in real-time.

Advanced CMS in Business Central / NAV

The most basic of research starts in reading product descriptions and specifications. The ease of content management in Nav-to-Net™ allows you to update quickly and as often as you like. Customers will always get the most correct information available.

Manage Files

Your Business Central/NAV-integrated website content is not limited to copy; files and images can be invaluable. Show customers high resolution pictures of the product, videos, expert opinions, user guides, and more to help customers make more informed decisions.

Configurator for Enhanced Shopping Experience

Our Configurator tool helps customers build custom products and packages with confidence. Through guided selling, customers are led through well-defined questions, steps, and options – helping them choose the right configuration when requirements are complex or decisions aren’t straightforward.

The Configurator works directly with Business Central/NAV items, attributes, pricing, and availability, ensuring accuracy from selection through order placement. Multiple configurators can be created to support different use cases, and completed configurations flow directly into BC/NAV as orders. The result is a streamlined buying experience that simplifies complex sales without unnecessary effort or resource drain.

Future-Proof Your Business

In the technology industry, change is constant and customer expectations evolve quickly. Staying competitive means anticipating shifts rather than reacting to them. That requires a strong foundation built for scalability, adaptability, and long-term performance.

Nav-to-Net™ is designed to help organizations maximize their Business Central/NAV investment as eCommerce grows alongside the business. The platform scales without disruption, allowing new features, enhancements, and customizations to be introduced as needs evolve – so your solution continues to support growth without requiring replacement.

Event Planning & Management

eCommerce Designed for Complex Event Operations

Event planning and management encompass a wide range of activities, from venue coordination to managing volunteers, vendors, and partner organizations. Whether supporting large-scale business trade shows or private events such as weddings, success depends on careful planning, coordination, and execution.

Extending event operations through an eCommerce solution enables organizations to scale more effectively and support additional customers and business relationships. With many moving parts influencing outcomes, having a centralized, ERP-governed commerce foundation helps bring structure, efficiency, and consistency to event management.

Nav-to-Net™ is a solution that caters to industry-specific challenges such as:

Adapting to Variety

Venues can be large or small, include a variety of spaces used for different purposes, and often host multiple events at the same time. For example, Ballroom A may be used for a wedding, Hall 3 for a business conference, and an outdoor space for a high
school reunion. From setting up booths at a convention to coordinating a fashion show or charity event, each scenario requires close management to ensure events are executed smoothly.

Your eCommerce solution should be closely aligned with Business Central so customizations and business processes remain connected. Your team is flexible – your eCommerce solution should be as well. Nav-to-Net™ supports B2B, B2C, and B2E models, with extensive customization options to adapt to varied event requirements.

Managing Different Parts – Operations and Logistics

You need a comprehensive solution that takes into consideration all business processes already in place within Business Central/NAV. Day-to-day operations are varied, time-sensitive, and involve activities across multiple departments.

Quick Changes

Preparing for an event is often a lengthy process, and last-minute changes to event details or customer requirements are expected. With Nav-to-Net™, updates to orders can be made directly within BC. This ERP-governed approach allows teams to change direction quickly, ensuring no lost time and reinforcing customer confidence.

Be a One-Stop Shop

Booking a venue sets many activities in motion, including coordination with vendors, caterers, transportation providers, and more. Events may include multiple booths, each with specific electrical, A/V, or connectivity requirements. Our eCommerce solution enables everything submitted through the front end to be managed in real time within Business Central, ensuring accuracy and eliminating data loss.

Technical Side Sorted

The operational details of your business are fully supported with Nav-to-Net™. Core processes such as accounting and billing are handled directly within Business Central, and the platform supports multiple payment methods to accommodate a diverse range of vendors and customers.

Better Organization for Enhanced Experience

Category Management

Whether by event, service, price range, or vendor, help your customers locate what it is that they need on your website. Nav-to-Net™ allows you to create a virtually unlimited number of categories and subcategories and list items under multiple categories.

Pricing Options

Given the nature of your business, you may offer early bird specials, standard rates, on-site rates, and last-minute pricing to customers. With many events going on, all with different dates, this can quickly become challenging. Nav-to-Net™ can help you manage all aspects so you can keep track.

Customer Accounts

Customers will be able to see their purchase history in real time as well as edit their profile information, including contact information and notifications. Accessed easily from Business Central/NAV, this makes customer account management and building that important relationship simple.

Nav-to-Net™ Features that Add Value

Customer Satisfaction with Nav-to-Net™

In event planning and management, customer satisfaction depends on many factors. Clear item descriptions, along with supporting images and videos, help present a complete view of venues and services so customers understand exactly what’s being offered. Cross-selling and upselling further support decision-making, as customers may not always realize what they need until relevant options are presented. Showing related items and accessories – even at the shopping cart stage – helps create a more complete and confident purchasing experience.

Ratings and reviews give customers and businesses a voice, allowing them to share feedback and insights. This input supports continuous improvement while also serving as valuable social proof for prospective customers conducting their research.

To deliver an ideal experience for both customers and businesses, it’s important to make research simple and accessible. Information is available directly on your website, kept up to date, and presented through responsive design to support all viewports.

Food, Beverage & Hospitality

Industry-specific eCommerce Solutions

Time is of the essence. This industry can be fraught with logistical challenges because you work in a time-sensitive business. In the food and beverage industry, there are many changing components, day to day, and sometimes on a customer-specific basis. Integration with Business Central/NAV is incredibly important because you need real-time updates. Customizations for your business should be respected and even enhanced with the eCommerce solution.

Nav-to-Net™ addresses common challenges across food, beverage, and hospitality operations, including:

Managing the Logistics in eCommerce

This is generally a time-sensitive industry; food and drink items should be delivered promptly to ensure items are fresh. Depending on what you sell, how your warehouse is organized, and your business processes, items should be able to move quickly when needed. Nav-to-Net™ eCommerce solution ensures that your order processing is handled professionally and efficiently. Orders go straight into Business Central/NAV and Always Take Orders™ means no lost orders ever. Even if there is a disconnect from the back end, you can take control and fulfill customer expectations with Nav-to-Net™.

Responsive Design in Nav-to-Net™

Business Anywhere

Customers increasingly expect the ability to check order status, search for product information, and place or modify orders while on the go rather than waiting to access a computer. Responsive Design enables this flexibility, allowing you to adapt to changing behaviors effortlessly.

Speed Matters

Especially when it has to deal with food or drink, quickness is appreciated. Time sensitivity is an on-going issue. Nav-to-Net™ order processing is just as quick on mobile as it is on your regular desktop. Because of the seamless integration, see updates as they happen so you can promptly make business decisions.

Ultimate Convenience

With Responsive Design, you are able to reach your customers on multiple channels, increasing their access and improving your brand image. Have a presence wherever your customers are and connect with them wherever possible. Exceptional customer service can be achieved, and it is all taken care of from Nav-to-Net™.

Maintaining High Business Standards

There are some rigorous standards to be upheld in this industry because of food and drink guidelines. As a business, you not only want to meet expectations, but exceed them. This can be achieved through a comprehensive all-in-Business Central/NAV eCommerce solution. User-friendly interface but powerful capabilities means you have precise control over all that’s going on in the business as well as the tools to tweak things as you go.

Stocking and Inventory​

Stocking and inventory are crucial to your business. Managed meticulously in Business Central/NAV, that capability is transformed to an eCommerce ready system so you can keep track and move your products faster and better. Streamlined and organized, you save time, money, and effort.

Content Management

Nav-to-Net™ has superior content, data, and file management systems in place so you can update directly in Business Central/NAV. Real-time updates means your customers always get the correct information and there is never any confusion.

Better Visibility

An all-in-Business Central/NAV solution like Nav-to-Net™ means you get the full picture with where your business stands and how your customers are interacting with you. See sales information, marketing activities, order history, delivery statuses, and more. With better visibility into the business situation, you can make informed decisions to enhance and improve your eCommerce strategy.

Catalogs, Wish Lists, and Search Functions

Standard Nav-to-Net™ features that work in both a B2B and B2C webstore are easily customizable to suit your business needs. In this industry, large product catalogs are the norm. With so many brands, makes, models, and parts, it’s imperative that you have it well organized. Unlimited categories and attributes help define and filter your catalog. There is flexibility in how you structure your items. Accommodate both the first-time user and your familiar customers who already know what they’re looking for.

Multiple Catalogs​

Each catalog has a purpose and a target audience. In Nav-to-Net™, multiple catalogs can be created and assigned to specific customers. Showcase different price lists, unique items, and more. B2B and B2C customers always see the appropriate catalog, eliminating confusion that could negatively impact the buying experience.

Wish Lists

Customizable within Nav-to-Net™, Wish Lists can become order guides in this industry. Customers can maintain standing orders for items they regularly require, with deliveries scheduled as needed to ensure timely fulfillment.

Search Functions

Whether through attribute-based search (also known as parametric search), attribute-based search, unlimited categories, or advanced search functionality, customers can quickly find exactly what they’re looking for. Complex product databases are made easy to navigate, helping customers narrow results efficiently while saving time and effort.

Agriculture & Horticulture

Growing Your eCommerce Business With Integrated Business Central / Nav Solutions

The agriculture and horticulture industries encompass the cultivation and growth of crops, flowers, fruits, vegetables, trees, and a wide range of plants. From a business perspective, this also includes the sale of tools, supplies, and services related to plant production, conservation, landscaping, garden design, and the operation and maintenance of nurseries, farms, and growing operations.

When exploring eCommerce options for the horticulture industry, the seamless integration with Microsoft Dynamics Business Central/NAV of Nav-to-Net™ can transform your business and result in increased profitability, better customer service, and improved strategic position, especially if you offer niche products.

Nav-to-Net™ can help you tackle eCommerce challenges such as:

Growing Your Business

In your business, you may work with multiple vendors and their product ranges. Customers need to be able to search by vendor, product, location, and industry. If you offer a broad range of products or sell highly specialized items within a niche market, your website must support efficient discovery. Nav-to-Net™ provides versatile search functionality managed directly within Business Central, helping reduce search time and improve the overall customer experience.

Effective time management is essential to growing your online business. Providing smooth order processing – with careful attention to instructions, reliable delivery, and product quality – helps maintain customer satisfaction. In industries where freshness is critical, time-sensitive business processes matter even more. Nav-to-Net™ eCommerce for Business Central ensures real-time updates with virtually no lag and no risk of missed orders.

Managing the Details

In an industry that is reliant on the seasons like horticulture and agriculture, you need a solution that can keep up with the changes in prices, products, and availability. Nav-to-Net™ makes it easy to see the overall picture. Your business and eCommerce functions are all managed in Microsoft Dynamics Business Central/NAV, resulting in less chance for error. Whether it’s inventory status or seasonal promotions, Nav-to-Net™ lets you see what needs to be done and how to always stay on top. The integration with Business Central/NAV allows for marketing and sales strategy to be implemented quickly so you can capitalize on every opportunity.

Improved Customer Service with Business Central / NAV Integration

Interconnected business processes as a result of your integrated eCommerce website allow you to respond quickly to customer demands and inquiries. When an eCommerce solution is so tightly integrated with Microsoft Dynamics Business Central/NAV, more time can be dedicated to developing customer relationships and providing the highest level of service and technical knowledge.

Multiple Catalogs

Support both B2B and B2C customers with flexible catalog structures. Catalogs have evolved from costly, time-consuming printed mailers into dynamic online tools that drive eCommerce sales. Our solution makes it easy to create and manage as many catalogs as needed to effectively reach and influence your target markets.

Unlimited Categories

Create as many categories and subcategories as needed, including customercentric groupings alongside standard product classifications. Items can be listed in multiple categories – for example, poinsettias may appear under Plants and Flowers, as well as Christmas or Winter Plants. Well-structured categories provide clear context, helping customers quickly find what they’re looking for and ultimately improving the overall shopping experience and eCommerce performance.

Attribute-based search

Building on how your catalog is structured and managed in BC/NAV, that same data can be easily extended to attribute-based search (also known as parametric search) for customers – a built-in feature of Nav-to-Net™. This allows users to filter products based on specific attributes. For example, a gardening store can locate trees that thrive in certain growing conditions or regions, while a wedding planner can quickly identify flowers by color or availability to match a specific event theme, palette, or season.

Nav-to-Net™ B2B eCommerce Capabilities

Whether operating in a B2B, B2C, or hybrid environment, Nav-to-Net™ eCommerce for Business Central adapts to your business model. Selling a single custom flower arrangement to an individual customer can be just as seamless as fulfilling a bulk order of grass seed for a garden centre.

Pricing features provide the flexibility to support wholesale pricing, corporate rates, customer-specific agreements, and promotional pricing. Because everything is fully managed within Business Central, customers see only the pricing and information intended for them – eliminating confusion and maintaining control.

Nav-to-Net™ provides reliable access to core data, business processes, and applications across your organization. Sales Agent Portals connected to BC and your eCommerce site enable sales teams to place orders on behalf of customers and strengthen relationships. Vendor Portals allow suppliers to respond to RFPs, submit shipment notifications, and more. Because all portals operate within Business Central / NAV, duplicate effort is eliminated and customers benefit from smoother, more efficient processes.

Nav-to-Net™ Configurator Applications

The possibilities are endless with the Nav-to-Net™ Configurator, fully managed within the ERP. Customers can create unique flower arrangements tailored to their exact specifications, or purchase bundled gardening tools, nursery supplies, and service or maintenance packages.

Working directly with your ERP’s items, attributes, pricing, and availability, this add-on delivers a differentiated selling experience while keeping backend processes simple and controlled.

Jewelry & Luxury Goods

Where Precision Commerce Meets Premium Brand Experiences

You operate in an industry centered on craftsmanship, beauty, and value. This includes selling finished jewelry, custom pieces, jewelry-making supplies, precious metal findings, and related tools. Whether serving end consumers or supplying businesses involved in manufacturing and design, Nav-to-Net™ supports both B2B and B2C business models with equal precision.

In the B2C space, your website should be a refined environment that showcases your products and reflects the quality of what you sell. It’s essential to offer the same level of personalized attention and thoughtful recommendations online as customers would expect in a physical store.

For B2B organizations, selling wholesale precious metal findings, supplies, equipment, and components requires precise control over inventory and order workflows. At the same time, the buying experience must consistently convey quality, trust, and service – expectations that Nav-to-Net™ helps meet through ERP-governed commerce.

Categories and Catalogs in Nav-to-Net™

Jewelry and luxury goods bring together customers, buyers, vendors, and suppliers in a single commerce experience. Whether selling fine jewelry, luxury accessories, or premium goods, customers can browse and shop in the way that feels most natural to
them. With a virtually unlimited number of categories and subcategories, items can be listed in multiple ways – by product type (necklaces, rings, bracelets), collection, designer, craftsmanship, style (statement, classic, vintage), materials (gold, silver), precious stones (diamonds, rubies, sapphires, emeralds), and more.

Multiple catalogs can also be created to support different customer segments, partners, markets, or collections. Fully managed within Business Central, this approach makes it easy to target specific audiences with the right products and pricing – while maintaining control and consistency across your luxury goods experience.

Awesome Presentation of Products

Compelling and comprehensive product pages help sell to customers and provide a positive impression. Have a variety of ways to present your products, such as master/child items and multi-dimensional product variants.

Different Facets

Multi-dimensional product variants show the different options available with a particular product in a grid format that is easy to understand at a glance. For example, a ring being sold could have different gemstones and various sizes.

Master/Child Items

Set up item relationships to make browsing a breeze for customers. For example, Gemstones would be the master item. Quartz, Topaz, Amethyst, and more are the child items. You can then go into multi-dimensional variants to further define your items (size, color, etc.)

Create Better Content

Multi-Line Text Box tool enables WYSIWYG (What You See Is What You Get) editing so you can create a full and compelling description to help you sell without ever seeing a bit of code. File and image management in Business Central/NAV also helps you display your products to their best advantage. Since Nav-to-Net™ content is 100% managed within Business Central, updates occur in real time.

Improve Sales and Marketing

Going Global

Expand your reach with an international platform. A multi-language, multi-currency, multi-region and multi-site solution helps you reach your true potential in a global market. Maintain your competitive edge and maximize your sales strategy. Save on operational and maintenance costs while catering to a much broader audience.

Responsive Design

Nav-to-Net™ is built with Responsive Design to ensure optimal performance across all devices. Deliver a dynamic online presence and a unified experience whether customers are browsing from desktop, tablet, or mobile. All customer touchpoints are managed directly from your ERP through a single, familiar interface – allowing customers to explore products and place orders from anywhere.

Promotions and Discounts

Experience advanced coupon and promotion management right in Business Central/NAV. Whether you are running a sale on specific tools and supplies or promoting a new jewelry collection, offer coupon codes and discounts with confidence. The sophisticated integration and back-end structure of Nav-to-Net™ addresses common issues regarding coupon control.

Buying Options in Nav-to-Net™

Automated Recommendations

Let customers know which items are often bought in packages and go together with automated upselling and cross-selling capabilities. This can apply to selling jewelry-making tools in a set, related resources like guides, books, training workshops, exclusive events, and more.

Your Regulars

Custom product lists can be created and managed for returning customers, featuring the items they purchase most frequently. This allows them to spend less time browsing for products they already know they need and more time completing their orders quickly and efficiently

Different Pricing

This is more common in B2B environments, where customers purchase in volume for resale or to obtain supplies for manufacturing. Support different sales unit pricing, bulk pricing, and more – fully managed within Business Central to ensure consistency and accuracy across your eCommerce site.

Home & Garden

eCommerce Designed for Everyday Living and Lifestyle Brands

The home and garden industry continues to expand into eCommerce, driven by rising customer expectations and the need for competitive differentiation. A strong online presence now delivers a clear advantage, allowing customers to access detailed product information quickly and easily. Make it simple for them to research, compare options, create wish lists, and make confident purchasing decisions.

Understanding the customer mindset is especially important when supporting larger or considered purchases such as furniture, décor, outdoor living products, or garden features. You’re in the business of helping customers create comfortable, functional, and stylish environments – whether furnishing a home, staging a property for sale, designing outdoor spaces, or equipping an ergonomic office. Moving from traditional retail to eCommerce introduces unique challenges across both home and garden product categories.

Nav-to-Net™ helps address these challenges by enabling a seamless eCommerce experience fully managed within Microsoft Dynamics Business 365 Central. The solution supports comprehensive product management, customer engagement, and end-to-end sales optimization, ensuring consistency, accuracy, and smooth business processes across your entire eCommerce strategy.

Built With Responsive Design

Nav-to-Net™ is built with Responsive Design, allowing your eCommerce website to adapt seamlessly to any device and deliver optimal display and performance – whether accessed on a desktop, laptop, tablet, or smartphone.

Be Where Your Customers Are

Unlike a physical store, your Business Central eCommerce website is open 24/7 and accessible anywhere. Customers now engage across multiple channels, with browsing increasingly happening on mobile devices rather than traditional computers.

Adapt to Browsing Habits

When purchasing furniture or similarly high-consideration items, customers often take longer to research and browse. Each moment of inspiration becomes an opportunity to search from a phone. A mobilefriendly experience ensures those opportunities aren’t lost to a website that’s difficult to use on smaller screens.

Capitalize on Opportunities

Don’t lose ground to the competition. Responsive Design creates more opportunities to showcase your brand and products, with every interaction serving as a chance to strengthen customer relationships. Customers can engage from their mobile devices with the same ease and consistency they expect from your BC/NAV eCommerce website.

Search Capabilities of Nav-to-Net™

There are an unlimited number of categories and sub-categories that can be created in Nav-to-Net™ to help define what the customer is looking for. It’s a given that this should be done well but extra care should be taken to ensure the product catalog is structured in a way that is customer-centric. Group items in a logical way but also from a behavioral standpoint.

For browsers and customers with only a general idea or a different goal in mind, it’s worth splitting up the catalog by style (for example, modern, traditional, rustic), by new arrivals, how popular something is, how highly items are rated, if something is going to be discontinued, and more. Nav-to-Net™ supports a virtually unlimited number of categories so you have the freedom to organize your products any way you want. In addition, items can also be displayed in multiple categories. Get the support and structure of a top-notch solution.

Nav-to-Net™ Configurator

Nav-to-Net™ Configurator is an exciting new addition to the eCommerce suite that adds personalization where it counts in the overall eCommerce experience. Styles are as unique as the customers themselves. More than just standardized products, a Business Central/NAV product configurator can help create personalized items, whether it be one custom-made product or selecting a furniture package. Streamline the sale of your products by defining customer motivations, interests, finding a starting point, and guiding them through a logical step-by-step process.

True to Digital Vantage Point philosophy, Nav-to-Net™ Configurator is integrated with all Business Central/NAV items, attributes, pricing, and availability. This is especially helpful if you’re selling complex products with lots of customizable features. Explore the Configurator Feature Guide.

Upsell and Cross-Sell

Configurator creates natural opportunities to present related items at the right moment – either while customers browse or directly within the configuration process. In this context, customers are already engaged and more receptive to relevant upsell and cross-sell suggestions. For example, recommend matching cushions when configuring a sofa to enhance the overall purchase.

Step-by-Step

Guide customers through the shopping process with a feature that acts like a knowledgeable salesperson – clarifying needs and helping customers make more informed decisions. Educate and engage customers at every step. For example, customers can build a dining table to their exact specifications through a guided experience that feels intuitive and logical.

Easy Setup

Multiple stylesheets and a user-friendly theme engine allow you to control the look and feel of your webstore while maintaining brand consistency. Everything is set up and managed directly within Nav-to-Net™, with updates visible in real time – making it easy to react quickly to trends and product changes.

Order Management and Fulfillment

In the lifestyle industry, customers often make significant purchases. When committing to higher-value orders, expectations around customer care and precise order handling increase. From order placement to payment and shipping methods, order status, tracking, and price or availability alerts (such as backorders or waiting for a seasonal sale), consistency and reliability are essential.

When orders are placed across multiple channels – including physical stores and online webstores – Nav-to-Net™ brings everything together to ensure accuracy and timely responses, helping teams manage fulfillment efficiently while delivering a dependable customer experience.

Safe and Secure

Always Take Orders™, exclusive to Nav-to-Net™, ensures orders are never lost – even for large, high-value purchases. This provides peace of mind, knowing customers can always place orders with accurate pricing and availability information.

Process Optimization

With Nav-to-Net™, you have all the tools to meet customer needs including special requests and offering full transparency when it comes to order status and returns. A connected and comprehensive eCommerce solution means excellence at every touch point.

B2B Capabilities

Take advantage of features such as custom product lists, customer-specific pricing, and ordering in bulk. Nav-to-Net™ B2B eCommerce makes management simple, especially with Business Central/NAV-integrated portals for sales agents and vendors. Sales agent portals allow sales teams and representatives to make orders on their behalf, including items that are on the company-wide Wish List. Vendor portals facilitate better communications and allow you to offer a wider range to your customers.

Manufacturing, Distribution & Warehousing

Commerce Built for Throughput, Accuracy, and Scale

eCommerce in manufacturing, distribution, and warehousing has evolved far beyond simple transactions. Today, it must support end-to-end operations – connecting customers, inventory, pricing, fulfillment, and logistics into a single, coordinated flow. From initial product discovery and order placement to pick, pack, ship, and ongoing customer engagement, commerce must move as efficiently as the supply chain behind it.

For manufacturers and distributors, the challenge lies in managing automation, inventory accuracy, and complex business rules across growing volumes and channels. Nav-to-Net™ meets this challenge with an ERP-governed eCommerce solution designed to match the pace and precision of your operations – while respecting and extending the customizations already in place within Business Central.

Integration Benefits Across the Supply Chain

Nav-to-Net™ eCommerce is 100% managed within Business Central & NAV, allowing it to adapt to the specific needs of your operation. Across manufacturing, distribution, and warehousing environments, large volumes of data and complex workflows demand reliable, real-time synchronization. Our solution provides that foundation – keeping systems aligned, data accurate, and processes connected across the supply chain.

Efficiency Through Automation

Automation and real-time accuracy improve experiences across the organization. Customers interact with an intuitive front-end, while internal teams manage business processes, reporting, and content directly within your ERP. Because everything is fully managed within BC/NAV, synchronization happens in real time – eliminating manual effort, delays, and rework

Increased Revenue Opportunities

Selling directly to customers through eCommerce opens new revenue channels. Nav-toNet™ supports broader commerce strategies by enabling partners, suppliers, dealers, and vendors to participate – reducing reliance on intermediaries. Manage multiple storefronts, products, and services while maintaining a consistent, professional customer experience.

Supply Chain Optimization

Managing supply chain operations requires simplicity across complex systems. Whether manufacturing or distributing, Nav-to-Net™ adapts to your operational model and business rules. By keeping commerce fully aligned with Business Central, processes are streamlined across roles, data, and technologies – delivering greater visibility, control, and efficiency throughout the supply chain.

Transforming eCommerce for Your Customers

This is primarily a B2B environment, but B2C practices can be adopted to enhance the experience where appropriate. Behind every decision-maker are people who still value personalization, ease, comfort, and security. By leveraging your existing Microsoft Dynamics 365 Business Central environment, you can create meaningful and consistent customer experiences.

Customizable Features

eCommerce solutions are not one-size-fits-all. Just as Microsoft Dynamics Business Central/NAV can be configured to suit your business, your eCommerce solution should be equally flexible. Nav-to-Net™ makes it easy to define rules and constraints to manage the unique challenges found across this broad industry.

Enhanced Order Taking

Order taking and processing are centralized directly within Business Central. Customers, partners, and vendors can place orders anytime, from anywhere, while inventory management and fulfillment remain within a single system. Always Take Orders™, exclusive to Nav-to-Net™, ensures orders are never missed. The solution can be configured to match your workflows, including order review before financial posting and support for custom order validations.

Wish Lists and Order Guides

For returning customers and recurring purchase orders, Nav-to-Net™ eCommerce simplifies the setup of repeat orders, online payments, and shipping or delivery notifications – managed through BC/NAV. Automating these processes removes guesswork and ensures customers receive what they need, when they need it. Orders can be adjusted at any time for added flexibility.

Engage with Customers

As customers browse and place orders, they have access to account details, order history, status updates, payments, shipping notifications, and more. This transparency increases satisfaction and builds trust. By offering greater control and visibility, customers feel supported and are more likely to continue doing business with you.

Investing in the Future

Manufacturing, logistics, and distribution eCommerce have the potential to deliver substantial returns through focused investments in Business Central/NAV integration and the right eCommerce technology. Maintaining a professional, highly functional online presence requires every aspect of the eCommerce site to be thoughtfully designed and accessible to users anywhere, at any time.

International Platform

Expand your business by offering a truly global solution. Nav-to-Net™ supports multi-language, multi-currency, and multi-region capabilities, enabling you to provide consistent eCommerce experiences for international and overseas operations.

Multi-Screen Strategy

Technology continues to advance, and customer behavior evolves alongside it. Responsive Design allows you to take full advantage of mobile commerce, delivering a consistent and optimal shopping experience across all devices.

Multiple Websites and Catalogs

Manufacturing eCommerce often involves multiple audiences and business models. Nav-to-Net™ supports multiple websites and catalogs, allowing you to tailor experiences and offerings to each segment with precision.

Non-Profit & Associations

Commerce Designed to Support Your Mission

Non-profit and association organizations are unique in that surplus revenues are reinvested to further a mission or purpose. Whether serving charitable causes, communities, or members (such as unions or trade associations), these organizations can benefit from an eCommerce solution that supports both engagement and operational efficiency.

If you work in this space, you know the focus must always remain on the cause. The platform used to sell items, raise funds, manage memberships, or promote events should operate seamlessly and efficiently – without introducing unnecessary cost, complexity, or administrative effort.

Nav-to-Net™ eCommerce for Business Central supports these needs because it is fully managed within your ERP. eCommerce in this environment extends beyond product sales to include membership enrollments, event registrations, donations, sponsorships, licensing, recurring transactions, and member management. Our solution provides a comprehensive, tailored webstore that aligns directly with your existing Business Central operations.

Seamless Integration for Better Productivity

Your eCommerce solution should reduce work – not create more. Tight alignment with BC/NAV is core to Nav-to-Net™, enabling automation and technology that significantly improve productivity for non-profit (not-for-profit/NFP) organizations and associations alike.

Behind the scenes, NFPs and membership-based organizations often manage complex processes, unique rules, and specialized workflows. Existing business processes and customizations within Business Central/NAV must be respected to ensure everything operates as a unified system. Since eCommerce is fully managed within the ERP, website updates occur in real time – eliminating lag, miscommunication, and unnecessary manual effort.

Greater Sense of Security

Customers, donors, partners, and sponsors want confidence that their money is secure and directed toward the cause. Nav-to-Net™ provides secure online order taking and payment processing from anywhere. A modern online platform extends your reach, while responsive design ensures the site is accessible and easy to use on any device. With an adaptable, fluid layout and powerful eCommerce capabilities, organizations can increase engagement while maintaining consistent, integrated branding.

Be a Smooth Operator

Gain greater visibility across your business operations. Nav-to-Net™ is fully managed within Business Central, giving you a clear, unified view of day-to-day and month-to-month activity. With seamless data flow from the website into BC/NAV, you can easily access sales reports, customer insights, analytics, invoicing, receivables, order status, and all financial and accounting activity from a single system.

Multiple Catalogs

Nav-to-Net™ provides a centralized, familiar interface for managing multiple catalogs—each with its own pricing structures. Customizing catalogs by audience or use case supports more efficient operations and enables targeted, relevant communication.

Robust Architecture

As your organization grows, systems must scale with it. Our solution is built on a robust, scalable architecture designed to support multiple systems, offices, locations, and warehouses – accommodating increased volume without disruption.

Features Designed for Mission-Driven Organizations

Nav-to-Net™ includes flexible, ERP-governed features designed to support the operational and engagement needs of non-profit and association organizations.

Shopping Cart Options

The ordering and checkout experience can be customized to support the unique needs of non-profit and association organizations. This includes accepting donations, applying grant funding, or placing orders on behalf of specific programs or agencies.

Submission Manager

Create and manage as many forms as needed for membership registrations, event sign-ups, newsletters, volunteer registrations, sponsorships, call-back requests, and more. Forms are built and managed directly within Business Central, allowing you to test effectiveness and adjust formats at any time based on seasonality, campaigns, or organizational needs.

Wish Lists and Product Lists

Simplify recurring orders by enabling wish lists and custom product lists. Tailor these lists to specific customers or groups to highlight the most relevant items, all managed directly within your ERP for consistency and control.

Extras That Add Value

Customizations help create a truly tailored solution without becoming clunky or heavy. For example, an organization that administers a variety of grants – including federal, state, municipal, and private funding programs – can use Nav-to-Net™ to simplify processes and benefit from a solution designed around its specific needs.

Our eCommerce solution also makes it easy to define ordering rules and safeguards, helping prevent errors and inconsistencies. This can include minimum order quantities, required lead times, delivery windows, or storage and handling requirements – ensuring orders are processed correctly every time.

B2B Capabilities for Mission-Driven Organizations

Successful NFP and association eCommerce often depends on the ability to support bulk purchasing, recurring orders, and flexible delivery and payment options. Nav-to-Net™ B2B eCommerce adapts to the unique structures of non-profit, not-for-profit (NFP), and association organizations – whether managing grant-funded purchases, member programs, supporting agencies, or coordinating city-run programs.

Through a dedicated B2B portal managed within Business Central, organizations can streamline transactions while maintaining control and transparency. While nothing replaces the value of staff and personal relationships, Nav-to-Net™ strengthens those connections by making it easier to access products, donations, and services – supporting smoother operations and more effective engagement.

Office Supplies

Commerce Built for Everyday Business Operations

If you’re in the office and business supply industry, your goal is to help other organizations operate faster, more efficiently, and more comfortably. You may sell office furniture, trade show materials, promotional items, desks, filing cabinets, writing instruments, stationery, printers and supplies, technology accessories, servers, keyboards, computers, laptops, ergonomic solutions, and more.

eCommerce has reduced the reliance on physical stores, and this industry has fully embraced online sales channels, multichannel marketing, and long-term customer relationships built through engaging webstore experiences. Nav-to-Net™ helps you deliver quality products and services efficiently, so your customers can focus on what they do best.

While the model may seem straightforward, an ERP-governed solution like Nav-to-Net™ ensures the following capabilities are in place for your BC/NAV eCommerce website:

All in One, All in Business Central

Fully Adaptable

Big or small, B2B, B2C, or hybrid – whether selling to businesses or individuals – Nav-to-Net™ adapts to a wide range of business models and structures. It leverages your existing Business Central environment and the customizations already in place, connecting seamlessly with warehouses, offices, sales teams, and supporting systems to deliver a powerful eCommerce solution that’s intuitive and easy to manage.

Fully Managed Within Your ERP

Because Nav-to-Net™ is fully managed within your ERP, pricing, inventory, and availability are updated in real time. You maintain complete control over catalogs and customer visibility, ensuring shoppers only see what they should. This eliminates frustrating scenarios such as ordering items that are unavailable or back-ordered – resulting in a more reliable and trustworthy customer experience.

Advanced CMS

Managing all types of content is straightforward with Nav-to-Net™ eCommerce for Business Central. From product and category descriptions to videos, PDFs, images, and time-based marketing promotions, WYSIWYG editing within the Multi-Line Text Box (MLTB) tool eliminates the need to work with code. Update and execute your content strategy quickly, with changes applied in real time and no delays.

Trust and Reliability in Your eCommerce

Order Processing in Business Central

Order processing with Nav-to-Net™ is efficient and secure, with orders held directly in Business Central/NAV along with any special requests or instructions. Always Take Orders™, exclusive to Nav-to-Net™, ensures orders are never missed.

Payment and Delivery

Nav-to-Net™ supports a wide range of payment and delivery options, all tightly aligned with the platform – including integrations with Avalara, Worldline, UPS, FedEx, Versapay, PayPal, and more.

Better Communication

Never miss an opportunity to communicate with customers. When an item is back-ordered, restocked, or discounted, real-time updates from BC/NAV ensure customers are notified immediately – allowing them to act quickly and confidently.

Better, Faster, Stronger with Nav-to-Net™

Do It Better

Extensive catalogs can be organized using multiple categories and multidimensional product variants. This allows you to present products with the right context – without overwhelming customers. For example, paper comes in many sizes, colors, brands, formats (lined or unlined, hole-punched or not), and uses (fax, brochures, general office use). Nav-to-Net™ makes it easy for customers to understand and navigate everything you offer.

Do It Faster

The ordering process can be streamlined with quick cart functionality, standing order guides (customized wish lists), one-step checkout, and easy reordering. Customers can complete purchases quickly and effortlessly, creating a smooth experience that supports long-term loyalty.

Build Stronger Relationships

Manage customer and business relationships directly within Business Central/NAV. Features such as the flexible, customizable Submission Manager make it easy to create forms for newsletter sign-ups, surveys, event registrations, and more – helping you stay connected and engaged with your audience.

Integrated Portals in Nav-to-Net™

The Nav-to-Net™ eCommerce suite includes integrated sales and vendor portals, designed to support efficient, role-based interactions across your organization. Running eCommerce in this industry requires strong alignment with Business Central, and Nav-to-Net™ is built entirely around that foundation. Its add-ons and features work together as a unified system, giving you greater control, efficiency, and consistency across every customer and partner touchpoint.

Customer Account Portals

Customers can create and manage their profiles, review order history, and access invoices – all rendered in real time from BC/NAV. This gives customers greater control over their experience without needing to contact a sales representative for routine information. Simple, secure, and fully managed within your ERP.

Vendor Portals

Stronger vendor and supplier relationships can support continued growth. Nav-to-Net™ Vendor Portals are fully aligned with your eCommerce and Microsoft Dynamics 365 Business Central environment, allowing vendors to respond to requests for quotes, submit shipping notifications, and keep critical information up to date – all within a single, connected system.

Wish Lists and Product Lists

Empower your sales team to place orders on behalf of customers with full visibility into customer-specific pricing, preferred payment methods, and order details. Sales Agents can add special instructions as needed, ensuring accurate, personalized orders while maintaining consistency across systems.

Retail & Wholesale

Commerce Built for Scale, Choice, and Speed

When working in retail and wholesale commerce, there has been a clear shift from product-centric operations to experiences designed around customer and buyer needs. In the digital age, customers and purchasing teams expect more control, visibility, and convenience – whether they are browsing products in a retail setting or placing repeat, high-volume orders as wholesale buyers. Meeting these expectations is now standard across modern commerce.

Nav-to-Net™ delivers an end-to-end eCommerce solution designed to support both retail and wholesale models. Fully managed within Business Central/NAV, it helps organizations present their catalogs effectively, support mobile and multichannel buying, and optimize ordering processes – while addressing the operational challenges that come with serving multiple customer types.

Nav-to-Net™ can be tailored for B2B, B2C, or hybrid environments, delivering a smooth experience for customers and internal teams alike. Common challenges such as mobile access, catalog presentation, pricing complexity, and process optimization are handled directly within the ERP – ensuring accuracy, efficiency, and consistency across all commerce channels.

Built with Responsive Design

Nav-to-Net™ eCommerce for Business Central is built with Responsive Design, allowing your website to adapt seamlessly to any device – whether accessed on a desktop, laptop, tablet, or smartphone – while maintaining optimal display and performance.

Cater to Savvy Shoppers

Mobile commerce continues to grow as technology advances and customers become more comfortable shopping on the go. Responsive Design helps you extend your reach across devices and deliver a smooth, intuitive experience that supports quick decision-making and on-the-spot purchasing.

Consistent Branding, Look, and Feel

Responsive Design ensures consistency across your entire eCommerce presence. Unified branding and messaging create a stronger visual impact, making your brand instantly recognizable and ensuring customers enjoy the same experience on every device.

SEO Friendly

Search engines favor mobile-friendly websites that drive higher engagement and click-through rates. With a single responsive site, there’s no need to manage duplicate mobile and desktop content. Updates are faster, maintenance is simpler, and ongoing site changes save both time and cost.

Communicate Value

Nav-to-Net™ is a user-friendly solution that strives to put your customers first. Create compelling sales and marketing messages to boost revenue. Display your product catalog in the best way possible. Craft a rich visual experience for your customers so they can easily see all that you offer. With efficient data processing and content management, your customers will always get accurate and detailed product information.

Content Management

Nav-to-Net™ is a comprehensive solution that has superior content management capabilities thanks to built-in document management tools. Updating product descriptions, attributes, files, images, and pricing is a breeze and you never have to worry about duplicating your efforts. WYSIWYG (What You See Is What You Get) editing with the MLTB (Multi-Line Text Box) tool makes it easy to make your content look the way you want without any fancy technical coding.

Powerful Search

Even with large and complex inventories, customers can quickly narrow results and find exactly what they need using attribute-based search (also known as parametric search). By filtering products based on meaningful criteria – such as size, color, material, availability, or application – shoppers experience a more intuitive and personalized buying journey. Powered by real data from Business Central, Nav-to-Net™ ensures search results are accurate, relevant, and easy to navigate across your entire catalog.

Bridge the Gap

Retail and merchandising operations often span physical stores, warehouses, and online channels. To operate as one with clear visibility across the business, eCommerce must be fully managed within Business Central. Nav-to-Net™ bridges the gap between online and offline operations, ensuring customers are consistently supported wherever they engage – while giving your team a complete, accurate view of what’s happening across the business.

Nav-to-Net™ Configurator

Nav-to-Net™ Configurator is an exciting new addition to the eCommerce suite. For retail and merchandising, this flexible add-on inspires countless variations and practical applications. It’s an attention grabber and engages your customers. They value personalization, creativity, and memorable experiences. In addition, Configurator generates insights as customers actively choose features and customizations relevant to their needs and wants, inspiring loyalty and creating brand ambassadors. From build-your-own products to hand-selecting items in a package deal, Configurator can adapt to any retail and merchandising environment.

True to DVP philosophy, Nav-to-Net™ Configurator is integrated with all Business Central/NAV items, attributes, pricing, and availability. This is especially helpful if you’re selling complex products with lots of customizable features.

Upsell and Cross-Sell

Opportunities abound. Show related items to customers as they browse, or present it at the right time within the Product Configurator. In the context of the Configurator, customers are in the right frame of mind and are more likely to be receptive of upsells and cross sells.

Step by Step

Guide customers through the shopping process. This feature acts as your salesperson, defining and articulating customer motivations so they make more informed decisions. Educate and engage your customers every step of the way.

Easy Set Up

There are multiple stylesheets and a user-friendly theme engine to control the look and feel so you maintain consistency with the rest of your webstore. This is all easily set up and built and controlled in Nav-to-Net™. See updates in real-time!

Delivering Quality Results

Customers expect a lot out of a webshop. In the retail business, there are many challenges that need to be met. With Nav-to-Net™, visitors are able to understand what you offer and explore your catalog. At the final checkout process, these features will bring immense value and help to convert browsers to buyers, ultimately adding to your bottom line.

Safe and Secure

OneStep Checkout is an option that helps speed up the process as customers can see their order, prices, billing and shipping information, and more in just one page. Nav-to-Net™ supports a wide range of payment and delivery options, all tightly aligned with the platform – including integrations with Avalara, Worldline, UPS, FedEx, Versapay, PayPal, and more.

Peace of Mind

With Always Take Orders™, exclusive to Nav-to-Net™, orders are never lost. Even if a temporary disruption occurs, customers can continue placing orders with accurate pricing and availability. Once connectivity is restored, orders are processed seamlessly – ensuring continuity, accuracy, and confidence for both customers and your business.

Spread the Word

When customers receive quality experiences, they’re more likely to share them. Social media channels help strengthen your brand by creating new ways to connect and engage with your audience. By incorporating social features into your eCommerce strategy – such as Tell a Friend and Wish Lists – you can extend your reach and turn satisfied customers into brand advocates.

Sports, Recreation & Entertainment

Commerce Built for Active, High-Engagement Businesses

You’re in the business of promoting and enabling an active lifestyle – through apparel, athletic footwear, sports equipment, supplements, fitness technology, classes, memberships, and experiences. This may include selling to gyms, recreation centers, sports clubs, leagues, schools, training facilities, corporate wellness programs, or event operators, as well as directly to individual consumers. Nav-to-Net™ supports B2B, B2C, and hybrid commerce models, making it well suited for organizations operating at scale. With strong customer demand for online access and convenience, eCommerce represents a significant growth opportunity for this industry.

Adopting eCommerce in sports, recreation, and entertainment also introduces unique challenges. The objective is to make it easy for customers and organizations to access products, register for classes or memberships, and make informed purchasing decisions – while maintaining the expertise and service your brand is known for.

Common challenges include:

Organize for an Effortless Buying Experience

Whether you sell sporting equipment, recreational gear, branded merchandise, or entertainment-related products, a well-structured catalog is the foundation of a great online experience. Clear organization helps customers quickly understand what you offer – whether they’re shopping for performance gear, leisure products, or fan essentials.

Create categories that reflect how your customers think and shop. Organize by activity, audience, product type, or use case – such as Sports, Recreation, Entertainment, Outdoor, Indoor, Apparel, Equipment, Merchandise, Adults, Kids, or Teams. The structure adapts to your business, not the other way around.

Unlimited Categories & Flexible Browsing

There’s no single way customers browse – and no reason to limit how products are organized. With virtually unlimited categories and subcategories, you can tailor your catalog to support multiple buying paths.

Products can appear in more than one category, making them easy to find regardless of how customers search. For example, a branded hoodie could live under Team Merchandise, Apparel, and Casual Wear, while recreational equipment might appear under both Outdoor Activities and Family Recreation.

Multi-Dimensional Product Options

Make it easy for customers to choose the right product with multi-dimensional product options displayed in a clear, matrix-style format. Shoppers can quickly compare and select attributes such as size, color, fit, model, configuration, or package type – all from a single product page.

This approach supports everything from sports gear and recreational equipment to entertainment merchandise and promotional bundles, helping customers buy with confidence.

Centralized Content Management – Right in Your ERP

Deliver accurate, engaging product content with seamless integration into Microsoft Dynamics 365 Business Central / NAV. Manage descriptions, specifications, digital assets, and supporting documents directly from your ERP – no duplicate systems required.

With built-in WYSIWYG (What You See Is What You Get) editing, you control how content appears without writing a line of code. Update once, publish everywhere, and spend less time managing content and more time creating experiences customers come back for.

Anytime, Anywhere with Responsive Design

Ecommerce continues to evolve rapidly. Today’s customers no longer want to wait for a representative to register for memberships, book classes, or place orders – and printed catalogs are a thing of the past. They expect to access your online store anytime, anywhere, and on the device of their choice.

A consistent, always-available online experience strengthens your brand and keeps you top of mind. Nav-to-Net™ eCommerce for Business Central, built with Responsive Design, delivers a seamless website experience across desktop, laptop, tablet, and smartphone – without compromising functionality or usability.

With optimal viewing and the same browsing and ordering capabilities on every device, you gain a clear competitive edge. A true multi-channel ecommerce experience also improves customer service, allowing customers to access their account details, order history, and status wherever they are.

Configurator – Show Off Your Expertise

Nav-to-Net™ Configurator is a guided selling wizard designed to streamline complex buying decisions. It offers a smarter way to present products, packages, and experiences – while helping customers feel confident every step of the way.

Fully integrated with Business Central / NAV, the Configurator uses real-time items, attributes, pricing, and availability. This allows you to design a more intuitive buying journey while ensuring the information customers see is always accurate and up to date.

Below are a few examples of how the Configurator can be used in this industry:

Build Your Own Packages

Guide customers through a clear, step-by-step process to help them select the right products for their needs. For example, a team can build a complete soccer kit by choosing uniforms, gear, equipment, and accessories. Packages also create natural opportunities for upsells and cross-sells—without feeling pushy.

Custom Products

Simplify the sale of made-to-order or personalized products through guided configuration. Customers can select specifications, options, and features—such as sizing, materials, or performance attributes—while being educated throughout the process. This is ideal for custom equipment, apparel, or specialty gear.

Sell Experiences, Not Just Products

The Configurator isn’t limited to physical items. It can also power experience-based offerings. Customers can book camps, classes, trips, or events by selecting dates, locations, add-ons, and optional equipment rentals—all in a single, guided flow.

Personalized eCommerce Experiences

What sets great online stores apart is their attention to detail – offering options that make customers feel recognized and understood. In the sports, recreation, and entertainment industry, personalization matters, whether customers are purchasing for themselves, their family, a team, or an organization.

Running a personalized ecommerce experience doesn’t have to be complicated. Nav-to-Net™ gives you multiple ways to adapt to different customer needs while keeping everything efficient and manageable. When customers feel valued, they’re more likely to return – and spend more.

Flexible Order Options

From individual shoppers to teams, clubs, and organizations, it’s easy to offer pricing and purchasing options tailored to each scenario. Reduce confusion on both the front-end and back-end while supporting bulk orders, team pricing, or volume-based incentives that encourage larger purchases.

Advanced Promotion Engine

With diverse products, programs, and seasonal demand, promotions often overlap – ranging from store-wide sales and new-customer offers to targeted discounts and free-shipping thresholds. Nav-to-Net™ makes advanced promotions and coupon codes easy to set up, manage, and control, so you can stay agile without creating administrative headaches.

Automated Upselling & Cross-Selling

Personalized product recommendations help customers discover what they need – often before they realize it themselves. Automate upselling and cross-selling by displaying relevant products while customers browse or during checkout. Whether it’s complementary gear, accessories, merchandise, or add-ons, Nav-to-Net™ eCommerce helps increase order value while creating a more helpful and engaging buying experience.

Experience eCommerce Built Inside Business Central

See how Nav-to-Net™ transforms Microsoft Dynamics 365 Business Central into a fully integrated eCommerce platform. No middleware. No duplication. Just one source of truth for every order, customer, and product.