FAQs

Companies should ask where products, pricing, inventory, customer accounts, orders, content, and business rules will be managed. The most important question is whether eCommerce will simply connect to Business Central or whether Business Central will remain the system of record behind the online experience.

Companies should also ask about middleware, customization, implementation effort, upgrade impact, customer-specific pricing, B2B and B2C support, order continuity, and long-term scalability. Nav-to-Net™ is designed to help companies manage eCommerce inside Business Central, reducing duplicate data, separate pricing logic, and disconnected workflows.

Nav-to-Net™ supports Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV environments. The exact version, deployment model, and technical requirements should be reviewed during discovery.

This is especially important for companies using older NAV versions, customized environments, on-premise deployments, or a mix of Business Central and NAV systems.

Yes. Business Central can remain the source of truth for eCommerce when the online store is designed around ERP-managed products, pricing, inventory, customers, orders, and workflows.

This is especially important for companies with customer-specific pricing, complex product data, approvals, repeat ordering, fulfillment rules, or account-based buying. Nav-to-Net™ supports this ERP-governed approach by keeping eCommerce activity managed inside Business Central.

Not always. Some Business Central eCommerce solutions rely on middleware or connectors to move data between the ERP and a separate website platform. That approach can work, but it may also create additional complexity if pricing, inventory, customer data, or order logic must be synchronized across multiple systems.

Nav-to-Net™ is designed to reduce dependency on middleware by managing eCommerce data and logic inside Business Central. This helps companies avoid recreating critical business rules in a disconnected platform.

Nav-to-Net™ is DVP’s eCommerce solution designed exclusively for Microsoft Dynamics 365 Business Central and NAV. It allows companies to manage eCommerce data, content, products, pricing, customers, and orders through the ERP.

For companies evaluating Business Central eCommerce, Nav-to-Net™ is built to help keep the ERP as the system of record instead of moving critical commerce logic into a separate website platform.

Yes. Business Central eCommerce can support analytics and reporting, including Google Analytics integration and built-in site activity tracking.

Nav-to-Net™ can help companies understand customer behavior, website activity, product engagement, and conversion opportunities while keeping eCommerce insight connected to the broader Business Central environment.

Connector-based eCommerce platforms usually synchronize data between Business Central and an external eCommerce system. That often means the website still has its own logic, data structure, pricing rules, content tools, or order workflows.

Nav-to-Net™ is different because it is designed around ERP-governed commerce. Instead of treating Business Central as one system feeding another, Nav-to-Net™ helps companies manage key eCommerce data and logic directly inside Business Central.

Implementation timing depends on project scope, catalog complexity, customer-specific pricing, design requirements, workflows, integrations, data readiness, and customization needs.

A simpler Business Central eCommerce project may move faster, while a more complex B2B, B2C, multi-site, or highly customized implementation may require more discovery, configuration, development, testing, training, and user acceptance before launch.

The cost of a Business Central eCommerce project depends on the required features, licensing, implementation scope, design needs, customization, integrations, catalog complexity, customer rules, and deployment requirements.

Because every Business Central and NAV environment is different, DVP reviews each company’s requirements before recommending the right Nav-to-Net™ approach. This helps align the project scope with the company’s operational needs and long-term eCommerce goals.

Yes. A Business Central eCommerce solution can be customized to support unique business processes, workflows, customer experiences, design requirements, and operational rules.

Nav-to-Net™ is designed to support flexibility while keeping eCommerce aligned with Business Central data and logic. This is important for companies with customized ERP environments, customer-specific pricing, specialized products, approval workflows, or unique online buying requirements.