B2B eCommerce & Retail
Real-time catalog, pricing, and order support for smooth buying experiences
Support Services
Responsive Support for Business Central eCommerce
Business Central eCommerce Support Services
Nav-to-Net™ support is designed for organizations running eCommerce within Microsoft Dynamics 365 Business Central and NAV. From day-to-day questions and issue resolution to ongoing optimization and technical guidance, Digital Vantage Point provides responsive support that helps keep your ERP-governed commerce environment running smoothly. The result is faster problem solving, greater continuity, and expert assistance from the team that knows the solution inside and out.
Our Approach
Responsive, Reliable, and Relationship-Driven
Business Central eCommerce Support You Can Count On
We’re more than a support desk – we’re your ongoing partner in Business Central eCommerce success.
Our approach ensures that every Nav-to-Net™ customer receives responsive, informed support that keeps their Microsoft Dynamics 365 Business Central or NAV eCommerce environment performing at its best.
- Immediate Response: Quick, knowledgeable support from the people who know your setup
- Proactive Guidance: Recommendations and insights to help keep your eCommerce environment efficient and secure
- Transparent Communication: Clear updates, timelines, and next steps at every stage
- Continuous Improvement: Performance reviews and configuration checks to optimize your solution
- Long-Term Partnership: Ongoing collaboration focused on reliability, growth, and success
Comprehensive BC / NAV eCommerce Support
Fully Managed & Supported
Our Client Care Team provides comprehensive support for your Nav-to-Net™ environment, including your website, Microsoft Dynamics 365 Business Central or NAV connection, and the ongoing performance of your ERP–governed eCommerce solution.
- Nav-to-Net™ Platform: Comprehensive functional and technical support across your website and Business Central or NAV environment
- Feature Enhancements: Guidance and setup for new capabilities, workflows, and module activations
- Performance & Optimization: Review and fine-tune configuration for speed, usability, and scalability
- Business Central and NAV Communication Alignment: Help ensure smooth communication between Nav-to-Net™ and your ERP data
- Training & Knowledge Transfer: Help your team confidently manage Nav-to-Net™ features, workflows, and day-to-day operations
Because we built Nav-to-Net™, you will never be waiting for a third party to “look into it”. Our team understands exactly how your Business Central eCommerce solution works and how to keep it performing at its best.
Who We Support
Trusted by BC and NAV eCommerce Clients Worldwide
Our Client Care Team supports Nav-to-Net™ customers across the world, including manufacturers, distributors, retailers, and service providers running eCommerce within Microsoft Dynamics 365 Business Central and NAV. Across industries, organizations rely on our platform and support team to keep their commerce environments reliable, aligned, and built for long-term growth.
Distribution & Wholesale
Reliable order flow and inventory sync between ERP and storefront
Education & ePublishing
Subscription, licensing, and digital delivery stability
Electronics & Technology
Configurable products, multi-channel fulfillment, and availability accuracy
Food, Beverage & Hospitality
Menu, pricing, and multi-location ordering performance
Manufacturing & Industrial
Dealer/distributor portals and complex order workflows that stay in sync
Non-Profit & Associations
Memberships, donations, and event flows kept consistent and secure
Professional & Field Services
Quoting, billing, and self-service portals your teams can trust
Sports, Recreation & Entertainment
Ticketing, memberships, and merch experiences powered by reliable data
Wherever you operate, our promise is simple: fast, knowledgeable, and proactive care from the team that knows Nav-to-Net™ best.
Why Choose DVP for Support
Built by the Team Who Continues to Support You
Our Client Care Team isn’t just trained on Nav-to-Net™ – we’re the ones who built it.
We’ve been developing and supporting Nav-to-Net™ for Microsoft Dynamics 365 Business Central/ NAV (Navision) since 1997.
That means when you need help, you’re talking to specialists who understand your platform from the inside out!
Working with DVP means:
- Direct access to senior Nav-to-Net™ specialists and solution architects
- Responsive communication and clear resolution paths
- Proactive insight to keep your eCommerce running efficiently
- Support that evolves with your business goals
- A true partnership focused on long-term success
Your Built-In Client Care Team
Here When You Need Us – Inside the Solution You Already Use
When you reach out to Digital Vantage Point, you’re not opening a ticket – you’re connecting with a partner.
A team that knows your solution and is invested in your success.
Our Client Care Team works directly within your Nav-to-Net™ and Business Central environment to
keep your solution running smoothly, your team confident, and your customers connected.
Real people. Real partnership. Real results.
Experience eCommerce Managed Inside Business Central
See how Nav-to-Net™ transforms Microsoft Dynamics 365 Business Central into a fully integrated eCommerce platform. No middleware. No duplication. Just one source of truth for every order, customer, and product.
Our Partners
