With the support of Digital Vantage Point and K3, Kiowa’s NAV and Nav-to-Net™ upgrade was implemented on time and on budget.
Read the case study here. We chatted with Commercial Director of Kiowa, Anthony Towers. He shares the company’s experience with Digital Vantage Point and partner K3 and how they upgraded their solution and website with ease, on time and on budget.They set their sights on the future with the latest version of Nav-to-Net™, using it to help them gain a competitive advantage. Increased sales and improved functionality are just some of the benefits they achieved with their upgrade.
Who is Kiowa? Kiowa Ltd started out as a supplier of industrial hose to local customers in 1991, based in Lincolnshire, UK. Since then they haven’t looked back, going from strength to strength and establishing themselves as a national manufacturer and distributor of industrial hose assemblies and fluid power products that has the capacity and capability to service large organizations, whilst maintaining a personal edge.
The Challenge: As a forward-thinking company, Kiowa recognized that an upgrade in their NAV solution and eCommerce website was required. They needed it to be implemented smoothly with minimal disruption to their business, on time, and on budget.
“It was important for us to upgrade our NAV solution because we felt we could be missing out on new features that could advance our eCommerce business further. The solid architecture of Nav-to-Net™ allowed us to make the necessary changes while keeping our business running.”
The Solution: Kiowa turned to Digital Vantage Point and K3 for support and technical expertise. Their eCommerce website is a significant part of their growth strategy. They need efficient project management that takes into consideration time, risk, communication, and cost management with rigorous quality checks.
“In terms of project management, DVP really understood all the risks involved and helped us sidestep a lot of common issues like going over budget and delays. I’ve yet to see an IT project that comes under budget, full stop. This came as close to the line as I’ve ever seen.”
– Anthony Towers, Commercial Director of Kiowa
Read the rest of the case study here: Kiowa Upgrades NAV and Nav-to-Net™
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