Food, Beverage & Hospitality

Industry-specific eCommerce Solutions

Time is of the essence. This industry can be fraught with logistical challenges because you work in a time-sensitive business. In the food and beverage industry, there are many changing components, day to day, and sometimes on a customer-specific basis. Integration with Business Central/NAV is incredibly important because you need real-time updates. Customizations for your business should be respected and even enhanced with the eCommerce solution.

Nav-to-Net™ addresses common challenges across food, beverage, and hospitality operations, including:

Managing the Logistics in eCommerce

This is generally a time-sensitive industry; food and drink items should be delivered promptly to ensure items are fresh. Depending on what you sell, how your warehouse is organized, and your business processes, items should be able to move quickly when needed. Nav-to-Net™ eCommerce solution ensures that your order processing is handled professionally and efficiently. Orders go straight into Business Central/NAV and Always Take Orders™ means no lost orders ever. Even if there is a disconnect from the back end, you can take control and fulfill customer expectations with Nav-to-Net™.

Responsive Design in Nav-to-Net™

Business Anywhere

Customers increasingly expect the ability to check order status, search for product information, and place or modify orders while on the go rather than waiting to access a computer. Responsive Design enables this flexibility, allowing you to adapt to changing behaviors effortlessly.

Speed Matters

Especially when it has to deal with food or drink, quickness is appreciated. Time sensitivity is an on-going issue. Nav-to-Net™ order processing is just as quick on mobile as it is on your regular desktop. Because of the seamless integration, see updates as they happen so you can promptly make business decisions.

Ultimate Convenience

With Responsive Design, you are able to reach your customers on multiple channels, increasing their access and improving your brand image. Have a presence wherever your customers are and connect with them wherever possible. Exceptional customer service can be achieved, and it is all taken care of from Nav-to-Net™.

Maintaining High Business Standards

There are some rigorous standards to be upheld in this industry because of food and drink guidelines. As a business, you not only want to meet expectations, but exceed them. This can be achieved through a comprehensive all-in-Business Central/NAV eCommerce solution. User-friendly interface but powerful capabilities means you have precise control over all that’s going on in the business as well as the tools to tweak things as you go.

Stocking and Inventory​

Stocking and inventory are crucial to your business. Managed meticulously in Business Central/NAV, that capability is transformed to an eCommerce ready system so you can keep track and move your products faster and better. Streamlined and organized, you save time, money, and effort.

Content Management

Nav-to-Net™ has superior content, data, and file management systems in place so you can update directly in Business Central/NAV. Real-time updates means your customers always get the correct information and there is never any confusion.

Better Visibility

An all-in-Business Central/NAV solution like Nav-to-Net™ means you get the full picture with where your business stands and how your customers are interacting with you. See sales information, marketing activities, order history, delivery statuses, and more. With better visibility into the business situation, you can make informed decisions to enhance and improve your eCommerce strategy.

Catalogs, Wish Lists, and Search Functions

Standard Nav-to-Net™ features that work in both a B2B and B2C webstore are easily customizable to suit your business needs. In this industry, large product catalogs are the norm. With so many brands, makes, models, and parts, it’s imperative that you have it well organized. Unlimited categories and attributes help define and filter your catalog. There is flexibility in how you structure your items. Accommodate both the first-time user and your familiar customers who already know what they’re looking for.

Multiple Catalogs​

Each catalog has a purpose and a target audience. In Nav-to-Net™, multiple catalogs can be created and assigned to specific customers. Showcase different price lists, unique items, and more. B2B and B2C customers always see the appropriate catalog, eliminating confusion that could negatively impact the buying experience.

Wish Lists

Customizable within Nav-to-Net™, Wish Lists can become order guides in this industry. Customers can maintain standing orders for items they regularly require, with deliveries scheduled as needed to ensure timely fulfillment.

Search Functions

Whether through attribute-based search (also known as parametric search), attribute-based search, unlimited categories, or advanced search functionality, customers can quickly find exactly what they’re looking for. Complex product databases are made easy to navigate, helping customers narrow results efficiently while saving time and effort.

Experience eCommerce Built Inside Business Central

See how Nav-to-Net™ transforms Microsoft Dynamics 365 Business Central into a fully integrated eCommerce platform. No middleware. No duplication. Just one source of truth for every order, customer, and product.