Office Supplies
Commerce Built for Everyday Business Operations
If you’re in the office and business supply industry, your goal is to help other organizations operate faster, more efficiently, and more comfortably. You may sell office furniture, trade show materials, promotional items, desks, filing cabinets, writing instruments, stationery, printers and supplies, technology accessories, servers, keyboards, computers, laptops, ergonomic solutions, and more.
eCommerce has reduced the reliance on physical stores, and this industry has fully embraced online sales channels, multichannel marketing, and long-term customer relationships built through engaging webstore experiences. Nav-to-Net™ helps you deliver quality products and services efficiently, so your customers can focus on what they do best.
While the model may seem straightforward, an ERP-governed solution like Nav-to-Net™ ensures the following capabilities are in place for your BC/NAV eCommerce website:
- High levels of automation to improve efficiency for customers and internal teams, with real-time pricing and availability
- Flexible payment, shipping, delivery, and pricing options, along with multiple ways to search and browse products
- Responsive design to ensure a consistent experience across all devices
- Tools to support customer relationship management, including customer and sales agent portals, wish lists, and custom product lists
All in One, All in Business Central
Fully Adaptable
Big or small, B2B, B2C, or hybrid – whether selling to businesses or individuals – Nav-to-Net™ adapts to a wide range of business models and structures. It leverages your existing Business Central environment and the customizations already in place, connecting seamlessly with warehouses, offices, sales teams, and supporting systems to deliver a powerful eCommerce solution that’s intuitive and easy to manage.
Fully Managed Within Your ERP
Because Nav-to-Net™ is fully managed within your ERP, pricing, inventory, and availability are updated in real time. You maintain complete control over catalogs and customer visibility, ensuring shoppers only see what they should. This eliminates frustrating scenarios such as ordering items that are unavailable or back-ordered – resulting in a more reliable and trustworthy customer experience.
Advanced CMS
Managing all types of content is straightforward with Nav-to-Net™ eCommerce for Business Central. From product and category descriptions to videos, PDFs, images, and time-based marketing promotions, WYSIWYG editing within the Multi-Line Text Box (MLTB) tool eliminates the need to work with code. Update and execute your content strategy quickly, with changes applied in real time and no delays.
Trust and Reliability in Your eCommerce
Order Processing in Business Central
Order processing with Nav-to-Net™ is efficient and secure, with orders held directly in Business Central/NAV along with any special requests or instructions. Always Take Orders™, exclusive to Nav-to-Net™, ensures orders are never missed.
Payment and Delivery
Nav-to-Net™ supports a wide range of payment and delivery options, all tightly aligned with the platform – including integrations with Avalara, Worldline, UPS, FedEx, Versapay, PayPal, and more.
Better Communication
Never miss an opportunity to communicate with customers. When an item is back-ordered, restocked, or discounted, real-time updates from BC/NAV ensure customers are notified immediately – allowing them to act quickly and confidently.
Better, Faster, Stronger with Nav-to-Net™
Do It Better
Extensive catalogs can be organized using multiple categories and multidimensional product variants. This allows you to present products with the right context – without overwhelming customers. For example, paper comes in many sizes, colors, brands, formats (lined or unlined, hole-punched or not), and uses (fax, brochures, general office use). Nav-to-Net™ makes it easy for customers to understand and navigate everything you offer.
Do It Faster
The ordering process can be streamlined with quick cart functionality, standing order guides (customized wish lists), one-step checkout, and easy reordering. Customers can complete purchases quickly and effortlessly, creating a smooth experience that supports long-term loyalty.
Build Stronger Relationships
Manage customer and business relationships directly within Business Central/NAV. Features such as the flexible, customizable Submission Manager make it easy to create forms for newsletter sign-ups, surveys, event registrations, and more – helping you stay connected and engaged with your audience.
Integrated Portals in Nav-to-Net™
The Nav-to-Net™ eCommerce suite includes integrated sales and vendor portals, designed to support efficient, role-based interactions across your organization. Running eCommerce in this industry requires strong alignment with Business Central, and Nav-to-Net™ is built entirely around that foundation. Its add-ons and features work together as a unified system, giving you greater control, efficiency, and consistency across every customer and partner touchpoint.
Customer Account Portals
Customers can create and manage their profiles, review order history, and access invoices – all rendered in real time from BC/NAV. This gives customers greater control over their experience without needing to contact a sales representative for routine information. Simple, secure, and fully managed within your ERP.
Vendor Portals
Stronger vendor and supplier relationships can support continued growth. Nav-to-Net™ Vendor Portals are fully aligned with your eCommerce and Microsoft Dynamics 365 Business Central environment, allowing vendors to respond to requests for quotes, submit shipping notifications, and keep critical information up to date – all within a single, connected system.
Wish Lists and Product Lists
Empower your sales team to place orders on behalf of customers with full visibility into customer-specific pricing, preferred payment methods, and order details. Sales Agents can add special instructions as needed, ensuring accurate, personalized orders while maintaining consistency across systems.
Experience eCommerce Built Inside Business Central
See how Nav-to-Net™ transforms Microsoft Dynamics 365 Business Central into a fully integrated eCommerce platform. No middleware. No duplication. Just one source of truth for every order, customer, and product.
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